FAQ

Question: Do the elastics of the mask go around the ears or around the head?

Answer: We supply both options, simply choose your preferred option when adding the items to the cart

Question: Are the filters washable or do the need to be replaced?         

Answer: The filters are sewn in the mask and are washable. They don't deteriorate after washing.

Question: Do you have stores where I can buy your products?               

Answer: Our stores are located at the following places:

  1. Hip Hop Willowbridge: Shop G32 Willowbridge Shop Ctr 39 Carl Cronje Ave Tygervalley Bellville
  2. Hip Hop Factory shop: 30 2nd Avenue, Elsies River
  3. Jixi: Shop 15, Checkers Hyper Entrance, N1 City Mall, Louwtjie Rothman Street, Goodwood

Question: Where are the products manufactured?

Answer: Our factory is based in Cape Town - Elsies River but we deliver to all areas nationwide

Question: Can I collect my order?

Answer: Orders can be collected at the factory shop

Question: What is the delivery cost?

Answer: Delivery costs are calculated upon checkout based on the address you provided. Delivery is free from orders of R250 or more.

Question: Can I become a stockist of your products?

Answer: We are always welcome new stockists but we do take into consideration any current stockists that might be close to you

Question: Can I order masks in bulk for my company?

Answer: We can supply in bulk, either with or without embroidery. Please contact yanela@radeen.co.za and she will give you a call back to go through the details

Question: Can I pay by EFT?

Answer: Please contact one of our sales consultant by clicking on the WhatsApp icon and asking for a manual order to be drawn up